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How can we help you?

FAQ

For Professionals

General Questions

What is HiGate?
  • HiGate is a Web3-based recruitment platform that connects a global network of professionals - agencies - and firms. An all-in-one platform covering the whole recruitment process: job matching, signing contracts to payment.
Will I receive any support from HiGate?
  • If you need any support, please find us at support@higate.io or fill in our contact form. Our team will support you within 24 hours.
  • You can connect to our social media channels for quicker support.
  • For any questions, you can come to HiGate's Help Center and FAQs.
How does HiGate operate?
  • 1. Job Matching: In our platform, jobs and job seekers will be suggested to connect by our accurate AI Matching combined with HR professional support.
  • 2. Interview & Evaluate: Firms and professionals (or agencies) can exchange directly through HiGate chat & online video call to exchange information (All personal and firm data will remain confidential).
  • 3. Seal the Deal & Start Working: Two parties can exchange and confirm the deal with a Smart Contract before starting to work and process payment (integrated with HiGate) securely.
How does HiGate protect my data and information?
  • All of your firm/personal information will be kept confidential in the recruitment process HiGate.
  • The contract: Every contract created by HiGate includes terms of privacy, so we will take responsibility for all of your data's leakage or problems.
  • The ISO 9001 and ISO 27001 standards: HiGate is integrated with the ISO 9001 and ISO 27001 standards, ensuring that our system can't be affected and attacked by any harm.
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